PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Pricing and Sales Taxes
All prices shown on CochonnetBoutique.com are in Canadian Dollars and all payments are processed to the equivalent of the Canadian dollar value listed. CochonnetBoutique.com ships out of Toronto, Canada and any applicable sales taxes are based on where the order is shipped. For items shipped within Canada, 5% Goods and Services Tax (GST) will be applicable. While no sales taxes are applied on shipments to addresses outside of Canada, any applicable import taxes, duties, brokerage and/or other related fees are the customer's responsibility. Sales taxes do not apply on gift certificates.
We strive to provide you with the most pleasurable and stress-free shopping experience by offering you a website equipped with accurate high-quality photos, full sizing information, detailed product descriptions and customer service for questions you may have. In the unlikely event that you are not fully satisfied with your order, we will try our best to resolve the situation.
If you received a damaged product or an incorrect product, please contact us within 7 days of receipt of merchandise so that we may arrange for a correction to be made.Â If you are unhappy with a product, we are more than happy to offer exchanges for the same item in another colour and/or size or a credit in the original order amount (less shipping and handling) on a gift card for use on our website within 14 days of receipt of merchandise.
The shipping costs associated with returning the item to us as well as the replacement item is the customer's responsibility and please note that we do not accept COD shipments. CochonnetBoutique.com will not process returns on items that have been damaged or lost in transit, so it is suggested that the package be insured and has a tracking number.
Our return policy is valid only on merchandise that is unworn, unaltered and unwashed with all tags intact. We are unable to accept returns on items purchased on sale or out-of-season items, nor swimwear items for hygiene reasons.
Returns will only be processed if prior authorization from CochonnetBoutique.com has been received so please contact us for a return authorization number. We reserve the right to refuse exchanges on merchandise that are not in re-sellable condition.
Orders are shipped within 1-3 business days after an order is placed and payment is received. Please note that shipments are not processed on Saturdays, Sundays or holidays. We use Canada Post for our deliveryÂ service within Canada as well as toÂ the United States and Worldwide.Â
|Â ||Standard Shipping||Express Shipping **|
|Canada||FREE on orders* over $50|
Â Â Â Â Â Â or flat rate of $10
Expedited Parcel (1-5 business days)Â
|$30 flat rate|
Next business day
|Â US||FREE on orders* over $150|
Â Â Â Â Â Â or flat rate of $15
Air Parcel (4-6 business days)
|$70 flat rate|
Next business day
|Â Worldwide||FREE on orders* over $150|
Â Â Â Â Â Â or flat rate of $20Â
Air Parcel (6-10 business days)
|Please contact us forÂ |
express shipping rates to
* Qualifying amounts for FREE shipping is based on price of purchase before tax
** Express Shipping: Next business day delivery is through Canada Post's Priority Shipping service which includes coverage of up to $100 for loss or damage, tracking and delivery confirmation, and requirement of a signature upon delivery.
Customs, Duties and Other Fees
Your order may be subject to duties and taxes charged by the destination country, as well as any applicable brokerage fees charges by the shipping/courier company. Please note that Cochonnet Boutique is not responsible for the collection or payment of destination duties, taxes or other associated fees and these are the responsibility of the receiver. As such, please contact your local customs office for information on your country's customs policy.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cochonnet Boutique or purchasing Cochonnet Boutique products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Cochonnet Boutique or to purchase Cochonnet Boutique products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Cochonnet Boutique. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Cochonnet Boutique used in the site are trademarks or registered trademarks of Cochonnet Boutique
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Cochonnet Boutique disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Cochonnet Boutique does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Cochonnet Boutique does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Cochonnet Boutique shall not be liable for any delays in shipping nor for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Cochonnet Boutique has been advised of the possibility of such damages.
In the event that a Cochonnet Boutique product is mistakenly listed at an incorrect price, Cochonnet Boutique reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cochonnet Boutique reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Cochonnet Boutique shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Cochonnet Boutique without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Cochonnet Boutique may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Cochonnet Boutique.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cochonnet Boutique or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Cochonnet Boutique does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cochonnet Boutique is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Cochonnet Boutique reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Cochonnet Boutique in its sole discretion.
You agree to indemnify, defend, and hold harmless Cochonnet Boutique, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Cochonnet Boutique may link to sites operated by third parties. However, even if the third party is affiliated with Cochonnet Boutique, Cochonnet Boutique has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cochonnet Boutique. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cochonnet Boutique seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).